Preserve Neighborhood Fiber FAQ
Hilltop Broadband is bringing lightning fast fiber optic internet to The Preserve at Lonetree!
We are very thankful for the support of the HOA. By participating in the "aid to construction" cost for the system, your project is placed at the front of line for our construction schedule. You also enjoy reduced rates for installation and monthly service!
Q: Why is Hilltop building fiber in my neighborhood?
A: Hilltop Broadband, in business since 2013 is committed to the Berthoud Area and bringing the best internet service available to residents in surrounding communities.
Q: I'm ready for service. Where can I sign up?
A: At the bottom of this page or right here:
Q: How much will this cost me?
A: Installation costs and monthly service charges are reduced for the Preserve at Lonetree. For details or to sign up for service click here:
Q: How soon can I expect to have service?
A: We will begin construction in early July and should have service available by the end of August at the latest. Of course weather and other factors might slow the project however we expect 6-8 weeks of construction and installation time.
Q: How can Hilltop just come in and build a fiber system without permission from home owners or the HOA?
A: Hilltop will be building it's fiber optic system in the existing Rights of Way and Utility easements that are dedicated for this purpose when the neighborhood was platted and recorded in 2007. These areas were dedicated to this purpose by the land developer as part of Larimer County's development requirements. Public Utilities have the right to construct and maintain systems within these areas.
Q: Are you going to tear up my yard and leave a mess?
A: No. We utilize trenchless cable installation that minimizes impact to landscaping. Our crews are Hilltop employees - not contractors so we ensure that our crew does the job right.
Q: How will you restore the landscape after you do your work?
A: Our impact is minimal - some residents will not even notice that we were working in front of their home that day. Our restoration policy is to restore the surface to 75% of it's original form. We rake out and smooth areas. Gravel or mulch is rolled back into place and smoothed out to appear close to as before. Grass areas are seeded with a native pasture grass mix. Where necessary we lay down biodegradable straw mats to minimize weed growth or soil erosion.
Q: What are all the colored flags and paint in my front yard about?
A: These flags and markings are from other utilities marking their existing underground cables and pipes. Those marking are required by Colorado law for us to safely install our cables. Please leave them in place so we can safely install our cables for service to your neighborhood. Removal of the flags or paint marks is a misdemeanor under Colorado law.
Q: Who can I contact for more information?
A: Please give us a call at 970-344-9541 and we will be happy to answer your questions.